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Update help

1 month 4 days ago #1

  • Mario's Avatar
  • Mario
  • Posts: 115
Hello, when I last made an update I had major problems with the functionality of the site and the forms I created. Please can you check if I can make an update without compromising functionality and correctness.
Link:
pozega.hr/eusluge/

If you need any more information, let me know and I will send it to you.
Thanks, Mario.

1 month 4 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,
Thank you for contacting us

It is not entirely clear what problems you are having.
If you cannot update by clicking on the update button, then you need to update manually.
support.balbooa.com/forum/gridbox/11975-impossible-update#55847
Before updating, we recommend that you make a backup

Regards,
Vyacheslav, Balbooa.com

1 month 4 days ago #3

  • Mario's Avatar
  • Mario
  • Posts: 115
Gridbox and Forms automatically offers me an upgrade. I will try to make an update, but before that how to make a full backup. Please instructions on how to make a full backup and how to restore it back if there are any problems after the update.

1 month 4 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,
Thank you for contacting us

This question is not related to our component.
you can use hosting resources to create a backup or use acebackup.
www.acebackup.com/

Regards,
Vyacheslav, Balbooa.com

1 month 4 days ago #5

  • Mario's Avatar
  • Mario
  • Posts: 115
OK, thanks.
Best regards, Pavo.

1 month 4 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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