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Paragraph / Font Editor not working

1 month 5 days ago #1

  • Stephan's Avatar
  • Stephan
  • Posts: 197
Hallo Guys,

I have updated to the Joomla 3.10.2 and Gridbox 2.12.2 and after doing this I am not able to enter my paragraph / font editor when left clicking on my mouse. The TEXT EDITOR pop-up doesn't open. Section; Row and Nested Row editors does open.




Kind Regards

Stephan

1 month 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,
Thank you for contacting us

This issue has already been fixed and a solution will be available in the next update.
At the moment we can suggest that you disable all JCE extensions

Regards,
Vyacheslav, Balbooa.com

1 month 4 days ago #3

  • Stephan's Avatar
  • Stephan
  • Posts: 197
Hallo Vyacheslav,

Thank you for the update on this, much appreciated.

Kind Regards

Stephan

1 month 4 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
You are welcome
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

3 weeks 5 days ago #5

  • Stephan's Avatar
  • Stephan
  • Posts: 197
Hallo Vyacheslav,

I have installed the latest update for Gridbox, 2.12.2.1, but it seems as if JCE Editor is still causing issues.

I have noticed in the Store App when I try to add the main product image, the image selector popup doesn't come up. When I disable JCE Editor - it works fine without a problem.




Kind Regards

Stephan

3 weeks 5 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

3 weeks 7 hours ago #7

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
We have fixed an issue!
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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