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customer email shop

1 week 2 days ago #1

  • maffeaffe's Avatar
  • maffeaffe
  • Posts: 1274
Hi, when A customer fills in his email adres, the customer doesn't receive an email confermation when shopping. How can I fix this?

1 week 2 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18984
Hello,

Thank you for contacting us!

Most likely you have not configured the sending of emails


Best Regards,
Vyacheslav, Balbooa Support Team

1 week 1 day ago #3

  • maffeaffe's Avatar
  • maffeaffe
  • Posts: 1274
Hi, done that. See printscreen
Attachments:

1 week 1 day ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18984
You need to provide real data (not data tags)


Regards,
Vyacheslav, Balbooa.com

1 week 1 day ago #5

  • maffeaffe's Avatar
  • maffeaffe
  • Posts: 1274
Sorry I don't understand. How does a customer receive an email then?

1 week 1 day ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18984
This is the data from whom the user will receive the letter

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 1 day ago #7

  • maffeaffe's Avatar
  • maffeaffe
  • Posts: 1274
aah ok :-)

1 week 1 day ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18984
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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