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Cannot upload mp3 after update

1 month 4 weeks ago #1

  • Chuck's Avatar
  • Chuck
  • Posts: 213
We are no longer able to upload mp3 files after updating to the latest version.

Sending login info for admin to you.

1 month 4 weeks ago #2

  • Chuck's Avatar
  • Chuck
  • Posts: 213
Also the editor will not display correctly now.

Image attached.


1 month 4 weeks ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,
Thank you for contacting us

We disabled system plugin: System - RSFirewall! Active Scanner
and everything started working

Regards,
Vyacheslav, Balbooa.com

1 month 4 weeks ago #4

  • Chuck's Avatar
  • Chuck
  • Posts: 213
Turning off the Firewall is not a solution. We use this Firewall on ALL gridbox websites. What other options did you find?

1 month 4 weeks ago #5

  • Chuck's Avatar
  • Chuck
  • Posts: 213
Also, it did not correct the editor display issues.

Watch the page refresh. The display loads correctly and then changes to lose CSS styles.

https://nimb.ws/HlX1D4

1 month 4 weeks ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,

So that we can check Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #7

  • Chuck's Avatar
  • Chuck
  • Posts: 213
www.kfmo.com/index.php?option=com_gridbo...mpl=component&id=118

Is the page with CSS issues in the editor.

Here is a screenshot of the errors when the page is saved.


1 month 5 days ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,

Thank you for contacting us!

We have fixed an issue!
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 4 days ago #9

  • Chuck's Avatar
  • Chuck
  • Posts: 213
Thank you very much

1 month 4 days ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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