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Update Gridbox 2.10.6 to 2.12.0

2 months 2 days ago #1

  • Regina's Avatar
  • Regina
  • Posts: 183
Hi,
Tried to update gridbox from version 2.10.6 to the latest version 2.12.0.
After doing this update the site stopped working and showed an error (see attached image).
Can you help me with this?

I'm sending the site data to the support email.

Tks
Oswaldo
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2 months 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18994
Hello,

Thank you for contacting us!

We have fixed an issue!

Best Regards,
Vyacheslav, Balbooa Support Team

2 months 1 day ago #3

  • Regina's Avatar
  • Regina
  • Posts: 183
Vyacheslav,

Unfortunately, the correction of the problem didn't work and the site came up with 404 errors (see attached images), both on the home page and on the home page in gridbox.

Maybe if you had all versions of the gridbox, from 2.10 to 2.12, I could do the update step by step.

As we had to go back to the last version that was working, I'm going to pass it on again via the support email.

Tks,

Oswaldo
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2 months 1 day ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18994
We have fixed an issue!

Best Regards,
Vyacheslav, Balbooa Support Team
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