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Problems with Comment in Gridbox

2 months 1 week ago #1

  • Michael Ziegler's Avatar
  • Michael Ziegler
  • Posts: 5
On my website I use the comment function with Grifbox.

Here: www.energiezentrum-heli.com/index.php/an...-sagen-unsere-kunden

When a guest has logged in and entered a comment and click Submit, nothing seems to happen. There is no indication that the comment has been sent and the input field still looks the same.
However, the comment is sent and can be seen in the backend.

So what is wrong?

Regards,
Frank

2 months 1 week ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9340
Hi Frank,

Thank you for contacting us!

Could you please send us Joomla admin and FTP accesses to check an issue?
Please use our contact form: support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com

1 month 4 weeks ago #3

  • Vladimir's Avatar
  • Vladimir
  • Posts: 31
Hi! I have exactly the same problem. How was it solved?

1 month 4 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18982
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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