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Gridbox Edit Window not loading completely

2 months 1 week ago #1

  • PP's Avatar
  • PP
  • Posts: 178
after updating to gridbox 2.1.11.1 and then 2.1.11.2 and joomla 3.9.26 the edit page no longer loads completely and i cannot update any of the content or add new content. This has happened on another site i have after i updated joomla and then gridbox.

website

2 months 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18042
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

2 months 1 week ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18042
Hello,
Thank you for contacting us

We checked everything works well.
You can see this in the video.
nimb.ws/soIRG3

Perhaps the reason is related to browser extensions,
try disabling them,
and do not forget to clear the cache

Regards,
Vyacheslav, Balbooa.com
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