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Cannot export pages from Gridbox

1 week 3 days ago #1

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 447
Hello,

Since last update I cannot export pages. XML files came with 0 bytes.
I've tried with some websites and the problem occurred on all of then.

Could you please help me?

Thank you

1 week 2 days ago #2

  • Ivo's Avatar
  • Ivo
  • Posts: 54
Olá Michel!!

Não sei se você fez isso, mas tive alguns problemas quando atualizei diretamente pelo gridbox...
Tente baixar o arquivo no site e reinstalar... Todas as informações serão mantidas, é tranquilo e pra mim resolveu alguns bugs...

Sei que não precisa dizer, mas é claro que deve fazer o velho backup, antes...

"Hello Michel !!

I don't know if you did it like this, but I had some problems when I update directly through the gridbox ...
Try to download the file on the site and reinstall ... All the information will be kept, it is quiet and for me it resolved with some customers ...

I know you don't have to say it, but of course you should do the old backup first ..."

1 week 1 day ago #3

  • Michel Torres's Avatar
  • Michel Torres
  • Posts: 447
Boa ideia, Ivo
Muito bom encontrar mais gente do Brasil aqui.
Obrigado

1 week 1 day ago #4

  • Ivo's Avatar
  • Ivo
  • Posts: 54
Digo o mesmo Michel... Faz uns 2 anos que estou usando o GB e estou bastante satisfeito, pois parei de ter que usar umas 300 extensões que usava antes no Joomla. rsrsrs... Além de poder oferecer uma interface bem melhor aos clientes.

Avisa se a reinstalação resolveu...

"I say the same Michel ... I have been using GB for about 2 years and I am very satisfied, because I stopped having to use some 300 extensions that I used before in Joomla. lol ... In addition to being able to offer a much better interface to customers.

Warns if reinstallation resolved ..."

1 week 23 hours ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16911
Hello,
Thank you for contacting us

Check "Path to Temp Folder" in Global Configuration.

Regards,
Vyacheslav, Balbooa.com
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