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Gear Option

1 week 5 days ago #1

  • Greedbegone's Avatar
  • Greedbegone
  • Posts: 587
We have the zero app installed on a client website and we have given them full permissions under the administrator account... when they go to the zero account, they are not able to access the gear icon for each sub category

Super Admin: prnt.sc/12c2jdi
Admin: prnt.sc/12c2ktk

I've made sure they have access in the permissions... any thoughts?

Best,
Matt

1 week 1 day ago #2

  • Greedbegone's Avatar
  • Greedbegone
  • Posts: 587
Just following up on this.

1 week 22 hours ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
Hello,
Thank you for contacting us

The reason is definitely related to permissions,
double-check the settings for this user group

Regards,
Vyacheslav, Balbooa.com
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