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update 2.10.10 - problem with adding a menu

1 week 5 days ago #1

  • Tomasz's Avatar
  • Tomasz
  • Posts: 158
I have a problem to add a new menu. When I select the menu component (Joomla) - menu, new, gridbox, page - I have no pages to choose - empty :(
Attachments:

1 week 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 5 days ago #3

  • Tomasz's Avatar
  • Tomasz
  • Posts: 158
Thank you very much for your help.
If I update my old pages to the new version, will this amendment be taken into account?

1 week 5 days ago #4

  • MAnEsp's Avatar
  • MAnEsp
  • Posts: 71
Hello, please put fix here, i have same problem

1 week 5 days ago #5

  • G.'s Avatar
  • G.
  • Posts: 201
Maybe it's better to wait some fixes before updating to 2.10.10...
What do you think?

1 week 5 days ago #6

  • MAnEsp's Avatar
  • MAnEsp
  • Posts: 71
Maybe better

1 week 4 days ago #7

  • Artem's Avatar
  • Artem
  • Posts: 9069
Hi there!

Installation package 2.10.10 was updated, bugs fixed! Before downloading installation package clear browser cache.

Sorry for the inconvenience regarding this update. 2.10.10 includes first part of integrations with an upcoming Joomla! 4, this is a reason. :whistle:

Regards,
Artem, Balbooa.com

1 week 4 days ago #8

  • G.'s Avatar
  • G.
  • Posts: 201
Thank you very much Artem!

1 week 4 days ago #9

  • Artem's Avatar
  • Artem
  • Posts: 9069
Thank you for your patience :)

5 days 4 hours ago #10

  • Svetlana's Avatar
  • Svetlana
  • Posts: 10
Hello! I have the same problem... I have cleaned the browser cache, but nothing has changed. What I need to do?

5 days 4 hours ago #11

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello,
Thank you for contacting us

Have you updated as described in this post?
support.balbooa.com/forum/gridbox/12455-...-adding-a-menu#58331

Regards,
Vyacheslav, Balbooa.com

5 days 4 hours ago #12

  • Svetlana's Avatar
  • Svetlana
  • Posts: 10
I have updated before this post, immediately after new version issue. Without cleaning....

5 days 4 hours ago #13

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
You need to update the Gridbox manually.
support.balbooa.com/forum/gridbox/11975-impossible-update#55847

Best Regards,
Vyacheslav, Balbooa Support Team

5 days 4 hours ago #14

  • Svetlana's Avatar
  • Svetlana
  • Posts: 10
Thank you, I’ve done it!))

5 days 4 hours ago #15

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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