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Mobile Sub Menus Not Working After Update to 2.10.8

1 month 3 weeks ago #1

  • Cube's Avatar
  • Cube
  • Posts: 136
Hi, I updated Gridbox to 2.10.8 and the mobile menu dropdown/submenus won't work. I restored back to 2.10.7.

1 month 3 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Hello,
Thank you for contacting us

Update your Gridbox to 2.10.8 and
send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #3

  • Cube's Avatar
  • Cube
  • Posts: 136
I noticed that some icons, even the mobile menu icon is missing.

Note: I updated 2 other websites with the same behaviour.

1 month 3 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
You need:
1. Disable minification in the site settings.
2. Re-save any pages
3. Enable minification.

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #5

  • Cube's Avatar
  • Cube
  • Posts: 136
Icons reappear but submenus not yet working.

1 month 3 weeks ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #7

  • Cube's Avatar
  • Cube
  • Posts: 136
Disabled Minify HTML, CSS, Javascript, and it's working.

Update: Minification
HTML, enable
CSS, enable
Javascript, disable
Works perfect.

Enabling Javascript minification disables the submenu dropdown on mobile.

1 month 3 weeks ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
Most likely there is an error or incorrect syntax in the custom code or third-party extension, and after minification (merging into one file) the code below the error does not work.

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 3 weeks ago #9

  • Cube's Avatar
  • Cube
  • Posts: 136
Submitted the Admin access details for further investigation. Thanks, Vyacheslav!

1 month 3 weeks ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
We checked everything works well
nimb.ws/jTlOIY

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 3 weeks ago #11

  • Cube's Avatar
  • Cube
  • Posts: 136
Thank for checking out.
Anything you did on the backend?

1 month 3 weeks ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
We didn't do anything.

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #13

  • Cube's Avatar
  • Cube
  • Posts: 136
I tried it on my mobile itself (iPhone & Chrome) it doesn't work with javascript minify enabled. Just updated to 2.10.9 btw.

1 month 3 weeks ago #14

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
We tested it on different devices in different browsers everything works well.
drive.google.com/file/d/1kMtPmiWrpVy0Htv...yPH/view?usp=sharing



Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #15

  • Cube's Avatar
  • Cube
  • Posts: 136
Thank, Vyacheslav!
Yes, everything is working now because I disabled the javascript minification.

1 month 3 weeks ago #16

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16531
You are welcome ;)
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