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Option windows problem

Option windows problem

2 months 3 days ago #1

Tomasz Posts: 158	Hi, after the last update I have a problem (and not only me), when editing the gridbox, after the first opening of any options windows, e.g. template editing, text editing, the dialog box disappears and you need to restart it. I guess this is some mistake. At first I thought it was wrong with me, but my friend confirmed the same problem.
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2 months 3 days ago #2

Vyacheslav Posts: 16531	Hello, Thank you for contacting us This is unlikely to be related to the update as no issue has been previously reported. Most likely the problem is related to third-party extensions such as joomla plugin System - Official Facebook Pixel Best Regards, Vyacheslav, Balbooa Support Team
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2 months 3 days ago #3

Tomasz Posts: 158	Hi Vyacheslav, I don't think that's an enlargement problem. I did an almost clean install with a gridbox. Before the update, it was ok, after not. Certainly there are no google or FB codes. Tomek
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2 months 3 days ago #4

Vyacheslav Posts: 16531	Describe step by step what we need to do to see the problem Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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2 months 3 days ago #5

Tomasz Posts: 158	Send
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2 months 3 days ago #6

Vyacheslav Posts: 16531	We answered your email. Regards, Vyacheslav, Balbooa.com
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2 months 3 days ago #7

Tomasz Posts: 158	Hmm ... nothing arrived
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2 months 3 days ago #8

Vyacheslav Posts: 16531	We didn't see the problem, you can see it on the video nimb.ws/i7nQWS Perhaps the reason is browser extensions. Try disabling them or check in another browser. Best Regards, Vyacheslav, Balbooa Support Team
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2 months 3 days ago #9

Tomasz Posts: 158	Ok - it is very late.
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2 months 3 days ago #10

Vyacheslav Posts: 16531	Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
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