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Renw

7 months 1 week ago #1

  • Andrea's Avatar
  • Andrea
  • Posts: 8

Hallo, i get a massage on my website that I have to activate my license and to renew my subscription. On my account there was no possibility to renew my subscription so I bought the pro Bundle again. How can I activate now the license? because the massage ist still on the website, that I have to renew my subscritption. Best regards. Andrea

7 months 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 8856
Hello,

Thank you for contacting us

As we see your subscription successfully created 10.07.
Try to clear the cache.

Best Regards,
Vyacheslav, Balbooa Support Team

6 months 3 weeks ago #3

  • Eli James's Avatar
  • Eli James
  • Posts: 12
Hi,
Clearing the cach didn't solve anything for me
Is there something else to do ?
Thanks in advance
______________________________________________
ShowBox Tutuapp Mobdro

6 months 3 weeks ago #4

  • Diana's Avatar
  • Diana
  • Posts: 1005
Hi,

Thank you for contacting us!

Could you please provide us the copy of the email with order info
which you receive from the 2CO after purchase.
Use our contact form:
support.balbooa.com/contact-us

Sorry for the inconvenience!

Best Regards,
Diana, Balbooa.com
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