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1 year 10 months ago #1

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  • Artem
  • Posts: 6611
1. We provide support only for Balbooa Joomla Extensions: Gridbox, Gallery and Forms. For general Joomla! support, please visit the joomla.org support forums.

2. We provide support only for default functionality!. We don't provide technical support for the integration of any custom features.

What's the difference between Technical Support and Customization?!

YES. Not working default functionality - Support will be provided without any problems.
NO. I want to add / change / delete something in default functionality.

Certain customizations are simple while others are complex and require possessing solid knowledge of web technologies in addition to programming skills. In such a case, we recommend hiring a professional to perform such complex tasks that fall beyond your expertise.

1 year 7 months ago #2

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  • Artem
  • Posts: 6611
Please read carefully our New Support Policy
www.balbooa.com/terms-of-service/support-policy
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