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GDPR and cookies

2 months 1 week ago #1

  • Laszlo Horvath's Avatar
  • Laszlo Horvath
  • Posts: 34
Hi Team,

I have two questions.

1. What is your opinion about GDPR starting may 25 and do you have suggestions about it?
2. How can I use the cookies module properly, because only a button appear but idont see any options to set up.

Thank you for help.

2 months 1 week ago #2

  • Artem's Avatar
  • Artem
  • Posts: 6440
Hi, Laszlo!

1. Our extensions is ready for GDPR! B)

Gridbox
1.1. Gridbox allows you to delete all Google Fonts and use local font files
1.2. Gridbox allows you to use source video files instead of video from YouTube
1.3. Gridbox plugin cookies allows you to add links to your privacy policy page, to which you should add what cookies are used and why.

Gallery
1.3. Gallery allows you to disable social sharing buttons

Forms
1.4. Forms allows you to add checkbox with "I consent to website.com collecting and storing my data from this form" with help of form field "Terms and Conditions"

1.5. Forms allows you to delete all info which were submited by customer, throught Forms admin panel (Submissions)


2.

To start editing the plugin click on the icon "Edit"



Let me know if you need more assistance :)

Regards,
Artem, Balbooa.com

2 months 3 days ago #3

  • Alberto's Avatar
  • Alberto
  • Posts: 138
Hello support,
i have some question about gdpr.
I use gridbox a their plugin to build a site and not other third part extension.
Probably for check box with link to privacy policy i have to buy form (now i use free version).
Question:
1- how often the cookie accept reappears if you select the accept button?
2- What do you mean with 1.5. Forms allows you to delete all info which were submited by customer, throught Forms admin panel (Submissions)?
3- There is a possibility to have a log that the user select the privacy checkbox ?

2 months 3 days ago #4

  • Artem's Avatar
  • Artem
  • Posts: 6440
Hello, Alberto!

Here are answers:

1. Once, until the user clears the cookies in the browser

2. GDPR allows website visitor to request to delete all info about him, so in the Forms submissions you can delete all submissions which was done by visitor.

Also, the latest version of the Forms 1.7.2 allows to dosen't save submission info to the website database.

3. Our extensions dosen't allow this. And I have no idea, if this possible

I'm really respect GDPR, but I think they did mistake about cookies, my opinion is that browser should inform visitor about cookies, because directly browser save cookies, not website. For example when you visiting website browser should show you modal with info "This website use cookies, do you want to save them?" with a list of cookies (with checkboxes)

Form other side I'm not sure that the modern Web can work without cookies, for example, if you'll disable cookies in your browser, you'll not be able login to your Google profile.

Cookies saving your pass to websites, so we don't need each time to login, for me it's very conveniently, even more, it's very important for me.

etc.


Regards,
Artem, Balbooa.com

2 months 2 days ago #5

  • Alberto's Avatar
  • Alberto
  • Posts: 138
Artem wrote:
3. Our extensions dosen't allow this. And I have no idea, if this possible
I mean if the submission log name, email ecc. And also that the sender check a box of the form.
I'm really respect GDPR, but I think they did mistake about cookies, my opinion is that browser should inform visitor about cookies, because directly browser save cookies, not website. For example when you visiting website browser should show you modal with info "This website use cookies, do you want to save them?" with a list of cookies (with checkboxes)
Is possible with your plugin?
Many thanks to you an to all support group you are so special and your advice is always useful in partcular for user not too expert like me

2 months 2 days ago #6

  • Artem's Avatar
  • Artem
  • Posts: 6440
Alberto,

1. Yes, if user pick checkbox you'll see that in the log (Admin >> Submissions)
2. No, is not possible, our cookies plugin only notify that website use cookies

Regards,
Artem, Balbooa.com

2 months 2 days ago #7

  • Alberto's Avatar
  • Alberto
  • Posts: 138
Artem wrote:
Alberto,

1. Yes, if user pick checkbox you'll see that in the log (Admin >> Submissions)
Many thanks.
I buy this morning form pro so i can see and export log but only if i decide to set "Save Submissions to Database in setting" correct?
In case "Save Submissions to Database" is not set i will not see anything i because database is empty correct?

2 months 2 days ago #8

  • Artem's Avatar
  • Artem
  • Posts: 6440
Alberto,

Yes, absolutely right! To view logs (submissions), "Save Submissions to Database" should be selected

Regards,
Artem, Balbooa.com

1 month 4 weeks ago #9

  • Alberto's Avatar
  • Alberto
  • Posts: 138
Hell Artem and what about your social plugin is complies with the GDPR standards?
Many thanks

1 month 4 weeks ago #10

  • Artem's Avatar
  • Artem
  • Posts: 6440
Hello, Alberto!

We can't control 3rd party scripts, yes, 3rd party services such as Facebook, Twitter, etc. use cookies, more details you can find on their policy pages

Regards,
Artem, Balbooa.com

1 month 3 weeks ago #11

  • Kos's Avatar
  • Kos
  • Posts: 4
Hi,

I have a question for Balbooa Joomla Forms Builder

It would be great if you build the option to have x-days to detroy submission after input date.

Thanks for the great extensions! Keep up the good work!

1 month 3 weeks ago #12

  • Christian's Avatar
  • Christian
  • Posts: 37
In the email form, is it possible to include that the checkbox for consent was checked?
I understand that keeping evidence of consent means that we must be able to provide proof of consent. Of course the form won't send without the box being checked, but would like this information in the email received.

1 month 3 weeks ago #13

  • Artem's Avatar
  • Artem
  • Posts: 6440
Hello,

Forms comes with a Terms and Conditions field, it's a required checkbox which can be used for GDPR, if a user doesn't check it, the form will be not send

Terms and Conditions checkbox doesn't include to the form submission, because the field was originally created to verify that the user agrees to the conditions

So, if you receive a message from a customer, that's mean he agrees to your terms :)

Regards,
Artem, Balbooa.com

1 month 3 weeks ago #14

  • Kos's Avatar
  • Kos
  • Posts: 4
Hi Artem,

Thanks for your answer.

Guiding the GDPR data has to be destroyed after a x period. So it would be good to have a option to have automatic time of days when deleted the submission.

Regards

1 month 3 weeks ago #15

  • Artem's Avatar
  • Artem
  • Posts: 6440
Hi, Kos!

Thank you for your suggestion :)
I saw a similar option in the Google Analytics

Regards,
Artem, Balbooa.com

1 month 2 weeks ago #16

  • Christian's Avatar
  • Christian
  • Posts: 37
I know the Terms and Conditions field is a required checkbox and the message won't be sent without it, but the message doesn't 'show' proof that the checkbox was there and checked.

If an issue comes up regarding the GDPR, how can I prove that the T&C checkbox was actually enabled at the time the third party sent a message? It would simply be them saying "there was no check box when I sent the message" and of course I would argue your point that the message can't be sent if the checkbox wasn't ticked. In the end, GDPR sides on the third party and not the website owner because I can't prove otherwise.

This is why it is necessary that proof is added to the message sent by third parties.

1 month 2 weeks ago #17

  • Artem's Avatar
  • Artem
  • Posts: 6440
Hello, Christian!

Thank you for so detailed explanation!

I no longer have arguments, you convinced me :)
Task added, will be done in the next update

Many thanks,
Artem, Balbooa.com
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