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Limited Support. March 19 - March 25

6 years 1 month ago #1

  • Artem's Avatar
  • Artem
  • Posts: 11342
Dear Friends!

During the next week, from March 19 to March 23, the support will be limited!

We ask for your patience and reassure you that all questions will be answered!


Q. I bought the extension (membership) but it does not appear on "My Downloads" page
A. Contact us through our Facebook Page. Very important! You need to provide us order info:

- Personal Info (Name and Email)
- Balbooa Username
- Purchased Product Name
- Price
- Order date

Interesting Facts & Information

80% of the questions are repeated. In order to find an answer to your question, we strongly recommend you use the Advanced Search on our support forum

Useful Links
- Documentation
- Video Tutorials

From March 26, Support will be fully operational and available via all channels (support forum and contact form).
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