Remember me

Login for Update Forms + Gallery not possible

6 years 9 months ago #1

  • Heinz Riedener's Avatar
  • Heinz Riedener
  • Posts: 141
Hi there,

I have to check some transmissions and opened forms. There I got the system message that there is an update available. After clicking on this I got an empty login form. See: Forms-1.png + Forms-2.png.

Additionaly I checked gallery as well. There I got a rerout message for login and then a login form. But it was not possible to login - it looped to the login form without any error message. See: gallery-1.png, gallery-2.png, gallery-3.png.

Thanks for any help.

Regards
Heinz
Attachments:

6 years 9 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hi Heinz,

Thank you for contacting us :)
Forms and Gallery you need to update manually

1. Login to your profile on Balbooa.com and download extension installation package
2. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
3. Click the Browse button and select the extension package on your local machine.
4. Click the Upload File & Install button.

Issue comes that we have migrated to SSL

With a next update everything should be ok! Sorry for the inconvience

Let us know if you need more assistance!

Many thanks,
Artem, Balbooa.com

6 years 9 months ago #3

  • Heinz Riedener's Avatar
  • Heinz Riedener
  • Posts: 141
Hi Artem,

Thanks - everything works fine!

Best regards,
Heinz

6 years 9 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 11342
You're welcome :)

Let us know if you need more assistance
Have a nice day!

Regards,
Powered by Kunena Forum