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Correct display on the mobile platform

1 month 1 week ago #1

  • Oleg's Avatar
  • Oleg
  • Posts: 6
Hello! On most smartphones, the mobile version is displayed very correctly, but on the iPhone 13 pro everything is very bad. is there a solution how to fix this? Have you already faced this problem?

1 month 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 26073
Hello,
Thank you for contacting us

Most likely the screen width of the device is larger than the breakpoint.
You need to increase the breakpoint in the site settings

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #3

  • Dave's Avatar
  • Dave
  • Posts: 1273
I rarely use the Phone Portrait view to style phones. I find that the Phone Landscape view has too much overlap with phones so I set it there vs trying to figure out what phones are affected.

It would be hard to keep up with phone sizes I think. :(

1 month 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 26073
You're right, screen sizes keep getting bigger

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 1 week ago #5

  • Oleg's Avatar
  • Oleg
  • Posts: 6
It seems that this only affects the display during layout. On the platform itself, everything is still bad.

1 month 1 week ago #6

  • Artem's Avatar
  • Artem
  • Posts: 10791
Hi there,

Oleg, what are your breakpoints? Send us a screen: Site settings >> Layout >> Breakpoints



Also will be great to get a link to your site

Regards,
Artem, Balbooa.com

1 month 1 week ago #7

  • Oleg's Avatar
  • Oleg
  • Posts: 6
I set the points as for an iPhone. Displayed on mobile platforms has become normal.
But now, when layout, I see inadequate space. Instead of the usual. Our website - eyedoctor.kz
Attachments:

1 month 1 week ago #8

  • Artem's Avatar
  • Artem
  • Posts: 10791
The real iPhone 13 Pro screen size (View port) is 390px × 844px. Your breakpoints are not correct. But I don't see any troubles on iPhone, have tested it, looks good.








Regards,
Artem, Balbooa.com
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