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Problem in Payment

2 months 1 week ago #1

  • Sebastian's Avatar
  • Sebastian
  • Posts: 1
Good morning,
I have this message:
You Are Awesome!
Thanks for being awesome, we hope you enjoy your purchase!
We have emailed order info to you!
Please note that payment verification may take some time. There is no cause for concern. The order will be created within an hour!

However, I do not have any message or confirmation of making a credit card payment via Google Pay.

In general, there is some problem with making a credit card payment directly from the form.
I don't know what to do and I wanted to extend my subscription

2 months 1 week ago #2

  • Diana's Avatar
  • Diana
  • Posts: 1096
Hello Sebastian,
Thank you for contacting us!

Please read about the reasons for payment failed on our forum:
support.balbooa.com/forum/general-questi...ile-making-a-payment

P.S. If the issue cannot be resolved, please contact us via our contact form:
support.balbooa.com/contact-us

Best regards,
Diana, Balbooa.com
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