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Limited Support During the Next Week!

7 years 4 months ago #1

  • Artem's Avatar
  • Artem
  • Posts: 11342
Dear Friends!

During the next week, from March 13 to March 17, the support will be limited! During this period, technical support will not be provided.

We ask for your patience and reassure you that all questions will be answered!


F.A.Q.

Q. I bought the extension (membership) but it does not appear on "My Downloads" page
A. Contact us through our Facebook Page. Very important! You need to provide us order info:
  • Personal Info (Name and Email)
  • Balbooa Username
  • Purchased Product Name
  • Price
  • Order date


Interesting Facts & Information

80% of the questions are repeated. In order to find an answer to your question, we strongly recommend you use the Advanced Search on our support forum


Useful Links
- Documentation
- Video Tutorials


From March 18, Support will be fully operational and available via all channels (support forum and contact form).

7 years 4 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Dear Friends,

Yes! We are back!
We got a lot of emails from you, during our technical support hours (MON. - FRI. 9 AM - 5 PM), all questions will be answered :)

Regards,
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