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Form submissions do not go through Microsoft servers

1 month 2 weeks ago #1

  • Tony Young's Avatar
  • Tony Young
  • Posts: 6
I have set up a form on a client site with the submissions being sent to their company email address. Their company does all of their email through a Microsoft server. If I put in any other email address, gmail, etc. as an admin notification, it goes to that email fine. But any address on their Microsoft server and it will not be received. They have looked through all of their spam filters to try to white list it, but it still does not come through. I assume the forms are being sent through PHP mail as that is the mail setting in the Joomla config. Are there any known issues with PHP mail and Microsoft mail servers?

1 month 2 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18982
Hello,
Thank you for contacting us

Most likely the hosting has some limitations,
contact the hosting support service with this question

Best Regards,
Vyacheslav, Balbooa Support Team
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