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login problem with joomla and gridbox

1 month 1 week ago #1

  • Robin's Avatar
  • Robin
  • Posts: 29
Hello,
on our site we use Gridbox. About the normal Joomla login module, there is a login for users on the site. This also works in principle. However, it happens again and again that users can not log in. The message "Security token is wrong" appears. Now the strange thing: The message appears even if you clear the browser cache and try again. If the message came once, the user can no longer log in.
The Joomla internal cache is disabled. Any idea?
Thanks Robin

1 month 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 17540
Hello,
Thank you for contacting us

Your question is not related to our component,
these are Joomla login module problems.

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 1 week ago #3

  • Robin's Avatar
  • Robin
  • Posts: 29
Hi,
I understand what you mean. But I also want to be sure to exclude that it is really Joomla and not a gridbox plugin cross-shooting.

Can I disable the gridbox message-popup somehow?

Thanks
Robin

1 month 1 week ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9110
Hi, Robin!

Yes, looks like this issue comes with the latest Joomla. Notification is a default Joomla notification, designed in Gridbox style by our CSS.

Here is a code that hides notification dialog, code you need to add to the Gridbox CSS editor or template custom.css file
div#system-message {
    display: none !important;
}


Note! I don't recommend you to do it since it's a Joomla system message

Regards,
Artem, Balbooa.com

1 month 6 days ago #5

  • Robin's Avatar
  • Robin
  • Posts: 29
Hi,
thank you.
I don't want to hide this messages, I want to disable the popup feature and get the normal Joomla messages.
And how can I disable the "ba cookie banner/overlay"? Where can I do a setup about this things?
Thanks
Robin

1 month 6 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 17540
Unfortunately, there is no such possibility.

Regards,
Vyacheslav, Balbooa.com

1 month 6 days ago #7

  • Robin's Avatar
  • Robin
  • Posts: 29
Hi,
there is no way to disable ba cookie banner?
And if I want to use another tool for that?
Thanks, Robin

1 month 6 days ago #8

  • Artem's Avatar
  • Artem
  • Posts: 9110
Robin wrote:
there is no way to disable ba cookie banner?

Hi Robin,

If you are talking about Gridbox plugin "Cookies" you need just to delete it in the editor and that's all :)



Regards,
Artem, Balbooa.com
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