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Account Access issue.

3 years 2 months ago #1

  • caridad's Avatar
  • caridad
  • Posts: 1
We have an issue trying to view a popup window that gives us the activation codes. The actual window pops up but nothing is displayed after purchase. the second issue is that I have purchased the bundle a while back and I didn't get the forms option on my second account. I am using google chrome "updated" I have tried using Safari on Mac, and edge on windows 10 pc, and on all platforms I couldn't access the details. Here are screenshots.

3 years 2 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342

Thank you for contacting us!

We don't have activation codes, activation code is your Balbooa username and password. Find out more details on how to activate your subscription here:

Let us know if you'll need more details!

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