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Account Access issue.

4 months 1 day ago #1

  • caridad's Avatar
  • caridad
  • Posts: 1
We have an issue trying to view a popup window that gives us the activation codes. The actual window pops up but nothing is displayed after purchase. the second issue is that I have purchased the bundle a while back and I didn't get the forms option on my second account. I am using google chrome "updated" I have tried using Safari on Mac, and edge on windows 10 pc, and on all platforms I couldn't access the details. Here are screenshots.
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4 months 19 hours ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9268
Hi,

Thank you for contacting us!

We don't have activation codes, activation code is your Balbooa username and password. Find out more details on how to activate your subscription here: www.balbooa.com/joomla-forms-documentati...nse#activate-license

Let us know if you'll need more details!

Regards,
Artem, Balbooa.com
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