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colour filter not working

8 months 3 days ago #1

  • Jeff's Avatar
  • Jeff
  • Posts: 47
Hi, could you please check the colour filter I did on this link
cosmosbuilding.com.au/products/s-mart-go...?query=Colour__Clear

I don't know why when I chose e.g clear under colour filter it shows all products. This should only filter all products that are "clear" colour.

I have no issue with tag filtering except for the colour filter.


In the search filter, when I search "hook" all products with hooks name are showing but can we do not filter the home.

Thanks

8 months 3 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19689
Hello,
Thank you for contacting us

Filter by color field does not work because your products do not have a color field added.

Best Regards,
Vyacheslav, Balbooa Support Team

8 months 2 days ago #3

  • Jeff's Avatar
  • Jeff
  • Posts: 47
Hello,

I don't think that is the issue because I have created a color filter on a single post page and then set each product to their correct colors.



Thanks
please see updated attached image above

8 months 2 days ago #4

  • Jeff's Avatar
  • Jeff
  • Posts: 47
I have fixed color filter now. except for the search bar

In the search filter, when I search "hook" all products with hooks name are showing but can we do not filter the home.

thanks

8 months 2 days ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19689
Unfortunately there is no such possibility

Best Regards,
Vyacheslav, Balbooa Support Team
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