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webshop orders

2 months 3 weeks ago #1

  • Lisa's Avatar
  • Lisa
  • Posts: 38
hi! Since I did the latest update I get the Joomla error 1146 when going to my orders :(

2 months 2 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #3

  • Lisa's Avatar
  • Lisa
  • Posts: 38
Hi! I'm having trouble again with my shop. Could you guys have a look?
Attachments:

1 month 3 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
Hi!

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 3 weeks ago #5

  • Lisa's Avatar
  • Lisa
  • Posts: 38
I just found another bug when going to the order form :( It suddenly shows this login text.
Attachments:

1 month 3 weeks ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
Answer in this post
support.balbooa.com/forum/general-questi...23-shop-amount#57156

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 3 weeks ago #7

  • Lisa's Avatar
  • Lisa
  • Posts: 38
Oh, thank you! Will give it a try

1 month 3 weeks ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
You are welcome ;)

1 month 3 weeks ago #9

  • Lisa's Avatar
  • Lisa
  • Posts: 38
It worked! I can see my shopping basket :)

However, I now have this bug again, and also when trying to order and filling in the checkout page, the order doesn't seem to come through. It keeps loading.
Attachments:

1 month 3 weeks ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
We have fixed an issue!

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 3 weeks ago #11

  • Lisa's Avatar
  • Lisa
  • Posts: 38
Thank you so much! The only problem there seems to be left is when placing an order, it keeps loading forever. Is there any way to fix that? I hope that's the last one for today :oops:

1 month 3 weeks ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 16909
We have fixed an issue!
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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