Balbooa Help Center: Gridbox store (1/1)

3 weeks 10 hours ago #1

Željko
Posts: 20

Hi,
I like what I see on the gridbox store presentation page, so before I buy I need a few answers.

First of all, does the paypal payment method use Paypal smart buttons just like your Forms component? It would be great if that was so, because that's the only way to get paypal credit card payments here in Croatia...

Secondly, can the shop functionality somehow be used without the need to use one of your templates? Or to be more precise, does the whole site need to be built with Gridbox?

Thank you!

3 weeks 10 hours ago #2

Vyacheslav Posts: 15480	Hello, Thank you for contacting us 1. You can use Paypal, just like in forms. 2. The Gridbox store only works with the Gridbox theme. For more user experience, we recommend using the Gridbox theme for all page. Best Regards, Vyacheslav, Balbooa Support Team
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3 weeks 10 hours ago #3

Željko Posts: 20	Hi Vyacheslav, thank you for quick answers. I'd like to test it first, if I buy Gridbox Pro for one page and like it, I can upgrade to Unlimited sites licence? Best regards, Željko
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3 weeks 10 hours ago #4

Vyacheslav Posts: 15480	It's possible, just let us know. Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 3 days ago #5

Željko Posts: 20	Just one more question! I've bought a gridbox licence to test this out. I build all my sites on the same address and then transfer it to the actual address. When I activate the licence on this first address, when I move it to the next I just deactivate the licence on the first and activate in on the second address?
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2 weeks 3 days ago #6

Vyacheslav Posts: 15480	Details about the license are described in our documentation www.balbooa.com/gridbox-documentation/license Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 3 days ago #7

Željko Posts: 20	Ok, great! I've installed it and tested out the paypal payment plugin and I have an error.. I actually get to go through the whole paypal payment process paying with a credit card, but art the end nothing happens. Is this something you know about as a problem?
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2 weeks 3 days ago #8

Vyacheslav Posts: 15480	Send us a link to page with problem. Regards, Vyacheslav, Balbooa.com
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2 weeks 3 days ago #9

Željko Posts: 20	www.istriapropertymanagement.eu/index.php/espadice Thnx!
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2 weeks 3 days ago #10

Vyacheslav Posts: 15480	As we can see everything works well, you can see it in the video. nimb.ws/PvW4FX At what moment and what error do you get ? Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 3 days ago #11

Željko Posts: 20	When I click on Debit or Credit card I go through the whole process, give my debit card number, then it asks me for additional cobfirmation from my bank, I do that also, and after ending that it goes back to the start screen which offers me paypal or debit/credit card. I checked, no transaction is made
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2 weeks 3 days ago #12

Vyacheslav Posts: 15480	Check if you have configured the integration correctly. www.balbooa.com/joomla-forms-documentati...joomla-forms-builder Perhaps you have not selected the desired mode Regards, Vyacheslav, Balbooa.com
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2 weeks 3 days ago #13

Željko Posts: 20	I did that process again, with sandbox it "works", with LIVE it goes through the whole process and then goes back to the screen where you choose to pay by paypal account or by debit/credit card.. I need debit/credit card on this site
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2 weeks 3 days ago #14

Vyacheslav Posts: 15480	Perhaps you enter the data of the same card that is attached to your account Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 3 days ago #15

Željko Posts: 20	No, it's a different card. Sorry to take so much of your time, but maybe I should configure Live return URL in paypal? If so, how do I create one?
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2 weeks 3 days ago #16

Vyacheslav Posts: 15480	Send us a screen of the developer's console (F12) so that we can see the errors Best Regards, Vyacheslav, Balbooa Support Team
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