Multi-Currency Pricing in Gridbox Store App

Multi-Currency Pricing in Gridbox Store App
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Renew/Upgrade

1 year 10 months ago #1

  • Edward's Avatar
  • Edward
  • Posts: 8
I plan to take advantage of your Black Friday deal. I currently have one Personal user Gallery Pro subscription and one Advanced user Form Pro subscription. I plan to upgrade both of my subscriptions to Unlimited plans.

What discount percentage will I get?

1 year 10 months ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24047
Hello,
Thank you for contacting us

On Black Friday you will get 40% discount

Regards,
Vyacheslav, Balbooa.com

1 year 10 months ago #3

  • Tadeu Porto's Avatar
  • Tadeu Porto
  • Posts: 47
Hello Vyacheslav, to update plans on Black Friday what will be the discount to renew it ?

1 year 10 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 10007
Sorry, maybe I misunderstood you, but discount wouldn't work for migration from one subscription to another.

40% OFF will work for renewing existing subscriptions and purchasing new subscriptions

Regards,
Artem, Balbooa.com

1 year 10 months ago #5

  • Tadeu Porto's Avatar
  • Tadeu Porto
  • Posts: 47
ok 40% OFF.

thanks

1 year 10 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 10007
You're welcome :)

Regards,
Artem, Balbooa.com

1 year 10 months ago #7

  • Ilkka Rytkönen's Avatar
  • Ilkka Rytkönen
  • Posts: 28
I was going to renew my subscription. I can see same price with renew and new subscription. Is there a chance to get black friday price for the renewing subscription?

1 year 10 months ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24047
Hello,
Thank you for contacting us

Most likely you need to clear the browser cache.
Clear the cache and try again.
Tell us the result

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 10 months ago #9

  • Ilkka Rytkönen's Avatar
  • Ilkka Rytkönen
  • Posts: 28
No changes. Price is the same with renewing promo code or with black friday promo code.

1 year 10 months ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24047
We checked everything works well
Send us a screen or video (did you press enter after entering the promo code?)

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 10 months ago #11

  • Ilkka Rytkönen's Avatar
  • Ilkka Rytkönen
  • Posts: 28
Renew price


Normal price


Black friday price is the same than with renewal code

1 year 10 months ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 24047
As you can see the discount is applied
To renew, you need to click Renew (the code will be added automatically).
To purchase (not renew) you need to use a coupon code.

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 10 months ago #13

  • Ilkka Rytkönen's Avatar
  • Ilkka Rytkönen
  • Posts: 28
Ok. So there is no black friday price for renwing the products.

1 year 10 months ago #14

  • Artem's Avatar
  • Artem
  • Posts: 10007
Standard renewal is 20%, today is 40%.

So, 34.99 + 34.99 = 69.98 * 0.6 (40%) = $41.988 = $41.99

this is math :)

1 year 10 months ago #15

  • Ilkka Rytkönen's Avatar
  • Ilkka Rytkönen
  • Posts: 28
I see. I thought that there is BF price for renewing.

1 year 10 months ago #16

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 746
I too get 40% off applied if I try to renew the Bro Plan with the default code "subscription-renewal"

So it appears BF sale and regular renewal discount are the same discount for me.

1 year 10 months ago #17

  • Artem's Avatar
  • Artem
  • Posts: 10007
Paul Gomirato wrote:
So it appears BF sale and regular renewal discount are the same discount for me.

Yes, right! 40% for renewals and new subscriptions.
40% + 20% doesn't work

Regards,
Artem, Balbooa.com

1 year 10 months ago #18

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 746
I think where some of us are confused is that we get 40% off our current subscription when we renew - so no advantage to renew with this sale at 40%.

Is this not correct?

Thank you.

1 year 10 months ago #19

  • Artem's Avatar
  • Artem
  • Posts: 10007
Standard renewal is 20%.
The 40% only within Black Friday - Cyber Monday, up to December 1 (5 pm GMT+2)

Regards,
Artem, Balbooa.com

1 year 10 months ago #20

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 746
I see.

When I viewed my account with the default renewal code, it displays 40% off.
I think that is where we got confused - assuming that 40% was the standard discount amount :)

Thanks

1 year 10 months ago #21

  • Artem's Avatar
  • Artem
  • Posts: 10007
I believe 365 days will be added to our current plan's remaining days?

Yes, sure! Check your profile B)

Thank you for staying with us all this time :)

Regards,
Artem, Balbooa.com
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