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General Questions

Renew/Upgrade

2 years 6 months ago #1

Edward Posts: 8	I plan to take advantage of your Black Friday deal. I currently have one Personal user Gallery Pro subscription and one Advanced user Form Pro subscription. I plan to upgrade both of my subscriptions to Unlimited plans. What discount percentage will I get?
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2 years 6 months ago #2

Vyacheslav Posts: 27059	Hello, Thank you for contacting us On Black Friday you will get 40% discount Regards, Vyacheslav, Balbooa.com
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2 years 6 months ago #3

Tadeu Porto Posts: 48	Hello Vyacheslav, to update plans on Black Friday what will be the discount to renew it ?
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2 years 6 months ago #4

Artem Posts: 11020	Sorry, maybe I misunderstood you, but discount wouldn't work for migration from one subscription to another. 40% OFF will work for renewing existing subscriptions and purchasing new subscriptions Regards, Artem, Balbooa.com
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2 years 6 months ago #5

Tadeu Porto Posts: 48	ok 40% OFF. thanks
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2 years 6 months ago #6

Artem Posts: 11020	You're welcome Regards, Artem, Balbooa.com
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2 years 6 months ago #7

Ilkka Rytkönen Posts: 28	I was going to renew my subscription. I can see same price with renew and new subscription. Is there a chance to get black friday price for the renewing subscription?
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2 years 6 months ago #8

Vyacheslav Posts: 27059	Hello, Thank you for contacting us Most likely you need to clear the browser cache. Clear the cache and try again. Tell us the result Best Regards, Vyacheslav, Balbooa Support Team
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2 years 6 months ago #9

Ilkka Rytkönen Posts: 28	No changes. Price is the same with renewing promo code or with black friday promo code.
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2 years 6 months ago #10

Vyacheslav Posts: 27059	We checked everything works well Send us a screen or video (did you press enter after entering the promo code?) Best Regards, Vyacheslav, Balbooa Support Team
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2 years 6 months ago #11

Ilkka Rytkönen Posts: 28	Renew price Normal price Black friday price is the same than with renewal code
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2 years 6 months ago #12

Vyacheslav Posts: 27059	As you can see the discount is applied To renew, you need to click Renew (the code will be added automatically). To purchase (not renew) you need to use a coupon code. Best Regards, Vyacheslav, Balbooa Support Team
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2 years 6 months ago #13

Ilkka Rytkönen Posts: 28	Ok. So there is no black friday price for renwing the products.
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2 years 6 months ago #14

Artem Posts: 11020	Standard renewal is 20%, today is 40%. So, 34.99 + 34.99 = 69.98 * 0.6 (40%) = $41.988 = $41.99 this is math
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2 years 6 months ago #15

Ilkka Rytkönen Posts: 28	I see. I thought that there is BF price for renewing.
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2 years 6 months ago #16

Paul Gomirato Posts: 817	I too get 40% off applied if I try to renew the Bro Plan with the default code "subscription-renewal" So it appears BF sale and regular renewal discount are the same discount for me.
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2 years 6 months ago #17

Artem Posts: 11020	Paul Gomirato wrote: So it appears BF sale and regular renewal discount are the same discount for me. Yes, right! 40% for renewals and new subscriptions. 40% + 20% doesn't work Regards, Artem, Balbooa.com
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2 years 6 months ago #18

Paul Gomirato Posts: 817	I think where some of us are confused is that we get 40% off our current subscription when we renew - so no advantage to renew with this sale at 40%. Is this not correct? Thank you.
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2 years 6 months ago #19

Artem Posts: 11020	Standard renewal is 20%. The 40% only within Black Friday - Cyber Monday, up to December 1 (5 pm GMT+2) Regards, Artem, Balbooa.com
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2 years 6 months ago #20

Paul Gomirato Posts: 817	I see. When I viewed my account with the default renewal code, it displays 40% off. I think that is where we got confused - assuming that 40% was the standard discount amount Thanks
	Last Edit: 2 years 6 months ago by Paul Gomirato. The administrator has disabled public write access.

2 years 6 months ago #21

Artem Posts: 11020	I believe 365 days will be added to our current plan's remaining days? Yes, sure! Check your profile Thank you for staying with us all this time Regards, Artem, Balbooa.com
	Last Edit: 2 years 6 months ago by Artem. The administrator has disabled public write access.

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